If You Find Good Care
Lacking in Your Loved-One’s Nursing Home….

HERE ARE STEPS TO TAKE

• Talk to the nurse’s aide on duty in your area.
• Talk to the Registered Nurse (RN) in your area.
• Make an appointment and talk to either the Director of Nursing or the Administrator for the nursing home.
• Talk to the Ombudsman for your nursing home. His/her name and telephone number must be posted in a prominent place in the nursing home.
• If you cannot find the ombudsman for your nursing home, call the State Long-term Care Ombudsman, Ms. Kimberly Baker. Call her at 502-564-6930…. or her cell phone, 502-545-1679.
• If none of the above works for you, call us – KENTUCKIANS FOR NURSING HOME REFORM at 859-312-5617. We will try to find someone who will help you!